Contact Information:

If you have any questions or concerns please send an email to: raquel@rockypaperscissorsco.com

Popular FAQs

Q: Where do your goodies ship from?
A: We pack and ship everything straight from our little Rocky Paper Scissors Co. HQ in NYC🗽🚕🍎

Q: Do you ship worldwide?
A: As of right now we are only shipping domestically in the US. We are currently looking into shipping internationally to as many countries as we can and we will make an announcement once everything is finalized and ready 🌍✈️

Q: How long does it take for my order to ship?
A: We’re quick hands with scissors! Orders usually ship within 1–7 business days. Once it’s on the way, you’ll get a tracking email so you can stalk your mail like a pro. 💌📬

Q: How much is shipping?
A: Shipping is calculated at checkout so no surprises, just pure math 🧮

Shipping & Delivery Disclaimer

Correct Shipping Address:

Customers are responsible for ensuring that all shipping information provided at checkout is accurate, complete, and authorized to receive deliveries. Rocky Paper Scissors Co. is not responsible for orders shipped to incorrect or incomplete addresses, unregistered locker locations, access points, or third-party pickup services provided by the customer.

Once an order has been marked as delivered by the shipping carrier, it is considered fulfilled. We do not issue refunds or replacements for packages marked as delivered but not received due to address errors, delivery refusals, restricted access locations, or pickup limitations.

Lost or Stolen Packages

Rocky Paper Scissors Co. is not responsible for lost or stolen packages once delivery has been confirmed by the carrier to the address provided at checkout. Responsibility transfers to the customer upon confirmed delivery.

Tracking information and delivery confirmation can be provided upon request so the customer may investigate directly with the shipping carrier.

Undeliverable & Returned Shipments (Incorrect Address)

If an order is returned to us due to an incorrect or incomplete address provided by the customer, the order may be resent only after the item has been returned to us and the customer repays the full shipping cost. Original shipping charges are non-refundable.

If a returned package cannot be resent because we are unable to contact the customer, the item(s) will be held for 30 days. If no response or reshipment payment is received within that timeframe, the order will be considered abandoned, and no refund, replacement, or further action will be taken.

Stickers & Stuff

Q: What are your stickers made of?
A: Magical matte vinyl dreams. 💫 Okay, technically: durable, long-lasting, waterproof, and dishwasher safe soft and subtle matte finish vinyl that’s ready for your journals, laptops, water bottles, and more. The matte finish is smooth and non-glossy finish. The stickers are also produced with GreenGuard eco friendly inks making them a friend to the environment.

Q: Are your stickers reusable?
A: They’re pretty sticky (in a good way). Technically you might be able to peel and re-stick them once or twice depending on what you stick them on initially, but they’re happiest when they commit to one surface forever. ❤️

Payments & Returns

Q: How can I pay?
A: We accept mostly all major credit cards, debit cards, Apple Pay, and Klarna.

Q: Do you accept returns?
A: Once you have placed an order and paid it is FINAL SALE and we are unable to make any changes.

Custom & Wholesale

Q: Can you make custom stickers for me?
A: Honestly this question makes us so happy, but right now we are not taking custom orders, with that said I am always open to creating stickers that are heavily requested 🫶🏼

Q: Do you do bulk orders?
A: You bet. Whether it’s for your business, an event, or just a sticker-obsessed squad, we offer wholesale and bulk discounts. Email us for the scoop.

Fun Extras

Q: Will you sell more than stickers?
A: Ohhh yes—this is just Level 1. More stationery magic is coming soon so stay tuned!

Q: How can I keep up with new launches?
A: Follow us on Instagram @rockypaperscissorsco and sign up for our newsletter. You’ll get sneak peeks, discounts, and happy stationery related stories/pics!